Training Courses

Clinical governance is the system we use to ensure that the care we provide is consistently safe, effective, and person-centred. It’s about maintaining high standards, continuously improving our services, and being accountable for the quality of what we do.

Through ongoing staff training, regular evaluation, risk management, and listening to the people we support, clinical governance helps us create a culture of learning and excellence in care.

Manual handling refers to the safe movement of people or objects using physical effort—this can include lifting, pushing, pulling, carrying, or supporting. In care settings, it often involves helping individuals move safely and comfortably, whether that’s assisting with mobility, transferring from bed to chair, or repositioning.

Proper manual handling is essential for protecting both staff and those they support. Through training and the use of correct techniques and equipment, we reduce the risk of injury, promote dignity, and ensure a safer, more supportive environment for everyone.

Mental capacity is a person’s ability to make their own decisions. In care settings, we support individuals to make choices wherever possible. When someone is unable to make a specific decision for themselves, even with support, we follow the principles of the Mental Capacity Act (2005).

Any decisions made on someone’s behalf must be in their best interest—this means considering their wishes, feelings, values, and involving those who know them well. Our approach ensures that care is respectful, person-centred, and legally and ethically sound.

Medication management is the safe, effective, and responsible handling of medicines to ensure the best outcomes for the individuals we support. This includes storing, administering, recording, and reviewing medications in line with professional guidelines and individual care plans.

Our approach prioritises accuracy, dignity, and wellbeing—making sure that medications are given correctly, at the right time, and with a clear understanding of their purpose and effects. We also work closely with healthcare professionals and families to support informed decisions and regular medication reviews.

Safeguarding is about protecting people’s right to live in safety, free from abuse, neglect, and harm. Safeguarding awareness ensures that everyone—staff, volunteers, and carers—understands how to recognise signs of abuse, respond appropriately, and take action when concerns arise.

We are committed to creating a culture of safety and respect, where the wellbeing of vulnerable individuals is always the top priority. Through training and clear procedures, we make sure safeguarding is everyone's responsibility.

Workplace First Aid ensures that in the event of an injury or medical emergency, trained staff are equipped to respond quickly and effectively. It involves basic life-saving skills such as CPR, wound care, and managing medical conditions until professional help arrives.

We provide comprehensive first aid training to ensure that all employees feel confident and prepared to handle emergencies, promoting a safer workplace for everyone.

Person-centered care is an approach that puts the individual at the heart of their care, ensuring that their preferences, needs, and values guide the decisions made about their support. It focuses on building a relationship based on respect, dignity, and collaboration, empowering individuals to be active participants in their own care.

By understanding and responding to each person's unique experiences and choices, we create a more compassionate and tailored approach that enhances quality of life and promotes independence.

CQC Quality Statement Training is designed to help staff understand and implement the standards set out by the Care Quality Commission (CQC) to ensure high-quality care. This training covers the key areas of safe, effective, caring, responsive, and well-led services, guiding staff on how to meet these standards in their daily practice.

By engaging with this training, teams can improve service delivery, enhance compliance, and contribute to continuous improvements, ensuring that care remains person-centered and meets regulatory requirements.

Our Achieving and Sustaining an Outstanding CQC Rating Training equips staff with the knowledge and tools needed to meet and exceed the Care Quality Commission's (CQC) standards. This training focuses on understanding the criteria for an Outstanding rating and how to implement practices that consistently deliver exceptional care.

Through practical guidance and best practices, participants will learn how to foster a culture of continuous improvement, ensure high standards of service, and maintain a focus on person-centered care. This training empowers teams to not only achieve an Outstanding rating but also sustain it over time.

Our Good Governance Training is designed to help leaders and staff understand the principles and practices of effective governance in care settings. This training covers the key elements of accountability, transparency, and strategic decision-making, ensuring that your organisation operates in a way that is ethical, compliant, and focused on continuous improvement.

Participants will learn how to establish strong governance frameworks, engage stakeholders effectively, and drive positive outcomes for both the organisation and those in care. This training ensures that governance practices are not only understood but embedded across the organisation to foster a culture of excellence.

Our Being an Effective and Responsive Provider/Manager Training is designed to equip managers and service providers with the skills and knowledge needed to lead with confidence and agility. This training focuses on understanding and responding to the needs of individuals and teams, ensuring that services remain high-quality, person-centered, and adaptable to change.

Through practical strategies, case studies, and leadership techniques, participants will learn how to build strong teams, enhance service delivery, and create a responsive, proactive environment that meets the diverse needs of those in care. This training empowers managers to lead effectively while fostering a culture of continuous improvement and responsiveness.

Our Understanding Risk and Compliance in Health and Social Care training provides essential knowledge for managing risk and ensuring compliance within the healthcare and social care sectors. Participants will learn how to identify, assess, and mitigate risks to both individuals and the organisation, while staying aligned with regulatory standards and best practices.

The training covers key areas such as legal requirements, safeguarding, and quality assurance, helping staff understand how to balance risk management with person-centered care. By the end of the course, participants will be equipped to make informed decisions that promote safety, enhance service quality, and ensure compliance with relevant regulations.