Care Home Governance & Compliance

Care home providers are required by law to have systems and processes to ensure they meet their legal obligations to provide good governance (commonly known as Regulation 17). Providing this good governance oversight requires a lot of attention to small detail, whereas Boards – rightly – need to focus on the big picture. Your directors don’t have the time – or sometimes the specialist knowledge – to get bogged down in the minutiae of systems and processes, even though these are essential for the smooth running of your care home/s and for achieving favourable CQC Compliance ratings.

Our compliance experts can ensure your care home/s meet the Regulation 17 requirements, helping your home to achieve the best possible CQC compliance ratings, while freeing the time of your directors to focus on the core business and its long-term goals.

By complementing the expertise of your directors, your dedicated Future Care Adviser will:

Ensure good governance by overseeing the implementation and application of best practice systems and procedures, both strategically and in detail

Help ensure the best possible CQC compliance rating

Respond to CQC and local authority queries, evidencing the steps the Board is taking to make necessary improvements

Work with your care home managers to guide them through compliance issues

Advise your Board of any necessary investments to meet compliance requirements by developing an improvement plan, providing clear, concise advice on the problems and effective solutions

Act as an effective interface between your Board and your care home management teams, providing the strategic intelligence you need to balance management requests with your commercial aims

Become the eyes and ears of the Board within your care home/s

The legal requirement for care home providers to ensure good governance is stipulated by the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014: Regulation 17. This states that providers must:

Have assurance and auditing systems and processes

Continually evaluate and seek to improve their governance and auditing practices

Ensure both the quality and safety of their services

Assess, monitor and seek to improve the safety and quality of their services

Consider the quality of the experience for residents

Mitigate risk

Maintain accurate and detailed records for residents and staff

Record how the services are managed

Demonstrate this governance to the CQC in writing, when requested

The CQC has the power to prosecute breaches of Regulation 17 and can effuse registration.

Call us on 0113 4180876 or drop us an email.